Messaging Services For

Windows 2000/XP


Mail Enable Quick Start Installation Guide

15th December 2001




This document is provided as a quick start tutorial for Mail Enable.  It shows each screen of the setup sequence and explains each entry and required user action




Table of Contents


Table of Contents. 2

Before You Run The Installation Program.. 3

Hardware and Software Requirements. 3

Conflicting Applications or Services. 3

Configuring TCP/IP and DNS Settings. 4

Downloading the Installation Program.. 4

Running the Installation Program.. 5

Welcome Screen. 5

Entering Registration Settings. 6

Terms and Conditions. 7

Selecting Installation Components. 9

Selecting the Program Manager Group. 10

Replace Configuration Files Prompt 11

Configuring the SMTP Connector 11

Configuring the Postoffice Connector 13

Commence Installation. 14

Viewing the README File. 15

Completing Installation. 16



Before You Run The Installation Program


This section outlines any preparation you should consider before installing Mail Enable.


Hardware and Software Requirements


A minimal installation of Mail Enable requires Microsoft Windows XP or Windows 2000. These requirements are expanded in the following table.


Windows XP

Windows 2000

  • Microsoft Windows XP Home Edition or Windows XP Professional
  • Internet Explorer 5.0 or later
  • Windows 2000 Professional, Windows 2000 Server or Windows 2000 Advanced Server
  • Internet Explorer 5.0 later


You need to ensure that you have logged onto Windows with an account that has Local Administrator privileges.

Conflicting Applications or Services

Mail Enable has integrated SMTP and POP services. For this reason, you should ensure that the computer is not already running POP or SMTP services. The installation program will complete, even if there are conflicting services or applications installed, but ideally, you should check the service control manager to ensure that they are not running or have not been configured to start automatically.



SMTP and POP services use TCP/IP ports 25 and 110 respectively. You can determine if a service or agent is using these ports by using the NETSTAT utility at the command prompt.


For help using the NETSTAT application please refer to the Microsoft Web Site.

Configuring TCP/IP and DNS Settings

Mail Enable use the servers TCP/IP and DNS Settings for resolving outbound mail. It is important that the server is able to resolve host names to IP addresses.


As a test, you should attempt to ping the following address:


If the address cannot be resolved, you will need to adjust your TCP/IP networking settings and ensure that your DNS settings are configured correctly.


Please take note of the DNS hosts that are configured under TCP/IP networking. You will need to enter these under the DNS hosts when you configure the SMTP Connector.


Downloading the Installation Program

The Mail Enable Installation Program is approximately 5 MB in size. It can be downloaded from:





Running the Installation Program


By now, you should have a copy of the Mail Enable installation executable. You can run the program by double clicking with the mouse on the install program. The installation program will guide you through the installation process. Each screen of the installation program is likely to contain data entry fields, Next, Back and Cancel control buttons.


The “Next >” button allows you to proceed to the next step of the installation process. To exit the installation at any time, you can click on the “Cancel” key.  Likewise, the “< Back” button allows you to step back through the installation process.

Welcome Screen

The welcome screen informs you that you are installing Mail Enable Messaging Services. It also provides a warning outlining the copyright protection of the Mail Enable product suite.


If you can read this screen and you wish to continue installing the application, click on the “Next >” button.






Entering Registration Settings

The program will now prompt you to enter your name and company. These details are stored in the registry of the computer you are installing Mail Enable. These details are not communicated to Mail Enable.



Once you have entered your name, and the name of the company you are working for, please click the Next button.



Terms and Conditions


The ‘Terms and Conditions’ dialog box explains the terms and conditions of installing, using, etc the Mail Enable product suite.



You should read this carefully. If you agree to these terms and conditions, you should click on the “Next>” button.

Selecting Program Installation Location

Setup will now prompt you to nominate where it will install its configuration and binary files. By default, Mail Enable will install itself under the “Program Files” directory. You can change to a different directory by clicking on the Browse button.



Once you have nominated the program installation directory, click the Next button to proceed to the next setup dialog.

Selecting Installation Components

The next part of the installation process is to select the actual components of Mail Enable that you want to install.


A minimum installation of Mail Enable requires the following components be installed:



By default, these options will be selected for installation.



Selecting the Program Manager Group

The installation wizard will now prompt you for the program group where you want the Mail Enable icons and shortcuts installed.




Replace Configuration Files Prompt

If are upgrading or re-installing Mail Enable, the installation program will ask you whether you want to overwrite or retain your existing configuration settings.



These configuration settings include any Post Offices, Users, Lists, Groups, Domains, etc that you have defined under Mail Enable.


It is always safest to ‘check’ the option to backup and configuration data to the system backup directory.


Once you have determine whether you wish to create a new configuration or retrain existing settings; and, if desired, checked the option to backup any existing configuration data, you should click the ‘Next >’ button.

Configuring the SMTP Connector

If you have selected to install the SMTP Connector, setup will prompt you for its configuration settings.





Domain Name

The first configuration setting is the Domain Name for this server. The domain name should be the domain name of the organization that owns or is operating the server.  If you are using this server on the Internet, it is important that this domain name is registered.


DNS Host

The DNS Host by the SMTP Connector to locate mail servers (typically MX records).  You can specify multiple DNS hosts with a space between each. In most cases, you should include the same DNS host(s) as configured under the network TCP/IP settings for the computer.



The SMTP port is almost always set to 25. Very rarely is another port number used and it is recommended that this setting remain as 25. Corporates or Hosting Companies/Agencies may wish to use a different SMTP port to 25 to obscure the fact that the server is running SMTP services.


Configuring the Postoffice Connector

If you have selected to install the postoffice connector, the installation program will prompt you to specify the location of the postoffice repository.


The postoffice repository hosts all the mail that has been delivered to the postoffices. You can change the location of the postoffice repository by clicking on the Browse button.



Once you have specified the location of the Postoffice, please click the Next> button.


Commence Installation

The installation program will prompt you one final time before it commences installing files and registering the application. If you are ready to install Mail Enable, click the next button.


Alternatively, you can move back to previous setup screens by clicking on the Back> button.



If you want to abort the installation, you can click on the Cancel button.


Viewing the README File

The installation program will now display the Read Me file for your review. The readme file contains release history and notes. It also outlines any considerations of known issues with the current installation.



Once you have read the contents of the ReadMe file, click the OK button

Completing Installation

Finally, setup will inform you that the installation procedure completed successfully. To complete the installation, please click the Finish> button.



Now that Mail Enable is installed on the server, you are able to use the Administration program to manage it. You will find the icon for Mail Enable Administration under the Program Group you nominated in the setup program.